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FAQ

Frequently Asked Questions

HOW IS SELFIE PHOTO STAND DIFFERENT FROM OTHER PHOTO BOOTH COMPANIES?

We offer the latest technology in the industry. We can email, text, and print photos along with uploading them to social media. We offer green screen technology, custom photo frames, and the ability to record short video messages. We also use the best photographic and printing equipment out there to ensure you get the highest quality of photos! Finally, we offer customer service that will make your event feel extra special. We pledge to put you and your event first!

AT WHAT TYPE OF EVENTS CAN I BOOK SELFIE PHOTO STAND?

Anywhere people want to make lasting memories or companies that want to make a lasting impact, like:

• Weddings
• Anniversaries
• High school reunions
• Corporate retreats
• Charity fundraisers
• Birthday parties
• Trade shows
• Conventions
• Mitzvahs
• Graduations and other school events
• Community sporting events
• and many more!

CAN I CUSTOMIZE MESSAGES ON THE PHOTOS?

A wide array of customization options are easily available to you.

HOW MANY PEOPLE CAN WE FIT IN A PHOTO?

Unlike an old style photo booth, the Selfie Station is open air so you can fit as many people as you like – you just need to stand further back.

HOW FAR IN ADVANCE DO I NEED TO BOOK?

Reserve your date as soon as you know. Dates fill up exceptionally fast during peak seasons. If you have an event that is short notice, contact us as soon as possible.

SO, I HAVE RENTED THE SEFLIE PHOTO STAND, WHAT DO I DO NEXT?

Just relax! We will arrive at your event about 1 hour early to set up. After the last photo is taken, it will take us about 30 minutes to take down. This is NOT included in the time you rent out. For example, with our 3 hour package, our staff will actually be at your event for 4 and a half hours.

DO YOU HAVE ANY SUGGESTIONS ON HOW TO MAKE SURE WE, AND OUR GUESTS, TAKE FULL ADVANTAGE OF THE SELFIE PHOTO STAND?

Based on the event, place the station in a popular area such as near the bar or dance floor. We would suggest you let your guests know where it is and that it is available to them at no cost. Easy and creative ways to do this is: MC or DJ announcements, offer the photo with a frame or other small favor, display signs announcing where the station is set up.

CAN THE SELFIE PHOTO STAND BE SETUP OUTDOORS?

Yes. We would like a shelter provided such as a tent or cover. Without shelter, the elements could lessen the quality of the photos. Keep in mind that electricity is required to run the Selfie Photo Stand.

WHAT IF WE LOSE A PRINT?

You will be handed a USB flash drive of all of your pictures taken during the event at the end.

WHAT IF I NEED TO CANCEL OR CHANGE DATES?

If you need to change your date, there is not a charge as long as it’s done with at least 2 weeks’ notice. Hopefully your new date will be available. If you need to cancel your order entirely, any money paid as a deposit cannot be returned. We will, however, apply your deposit to any future date within two years from the original date paid.

CAN WE REGULATE HOW OFTEN PEOPLE VISIT THE SELFIE PHOTO STAND?

Yes. Prior to the start of your event, we will have to come up with a plan if you think that may be a problem. This is commonly considered when lots of kids are at the event, as they tend to use the station a lot. Mind you, this is ok by us but if you think it may be a problem then we can implement a “ticket” plan or something of the sort, that way all the adults will get a fair shot at the fun!

DO YOU PROVIDE PROPS?

Yes we do. Children and adults the same, love props. Both of our packages include props. We have different themed items as well, just ask!

CAN WE SUPPLY OUR OWN PROPS?

Yes. We encourage you to bring along any special props that your guests may enjoy taking pictures with or go with your theme.

WHAT IS NEEDED TO RESERVE THE SELFIE PHOTO STAND?

A signed contract and a $200 deposit.
The final payment is due, thirty days prior to the event.

DO YOU ACCEPT CREDIT CARDS?

Yes. We accept Visa, Master Card, Discover and American Express.
Credit card payments are subject to a 3% fee.
We accept Interac e-Transfer , paypal and cash as well.

DO YOU PUBLISH OUR PHOTOS TO THE INTERNET?

Yes. Some photos from the event will be published to our social media sites or used on our website. But if you don’t want to, just let us know.

WHAT’S NEXT?

Call or email to book the Selfie photo stand.

CAN WE USE THE SELFIE PHOTO STAND TO HELP RAISE MONEY FOR OUR CHARITY, SCHOOL, CHURCH OR MOSQUE?

Yes. Please call us and we can talk to you about ways to do this. We are also open to suggestions.

I ALREADY HAVE A PHOTOGRAPHER, WHY DO I NEED A PHOTO BOOTH?

Event photographers are a must, as they focus on the more formal parts of an event. Have you ever found yourself in that awkward lull between a wedding ceremony and a wedding reception where the guests are waiting for the wedding party to finish taking pictures and the party to begin? Your event doesn’t have to be that way! Selfie photo Stand enhances event photography by getting your guests involved in the fun. It will keep your guest entertained, serve as an icebreaker, act as a memory maker and keep them talking about your event for a long time to come.

MY EVENT IS OUTSIDE OF THE GTA, DO YOU TRAVEL?

Yes!! The Selfie photo stand Spot Photobooth travels outside the Greater Toronto Area. We charge $0.50/km for distances greater than 100km roundtrip (from postal code L7A 1R9)

WHAT IS “IDLE TIME”?

If you know you will need to pause the booth during the event (to have dinner, for example), this is called “idle time”. We charge $45/hr for this service. It is a good idea to purchase idle time if you want to avoid losing valuable selfie time for your guests.
Here is a look at a sample schedule for a wedding where idle time would be purchased:
5:30-7:30 – photo booth time (cocktail hour)
7:30-9:30 – idle time (photo booth non-operational for dinner)
9:30-12:30 – photo booth reopens (dj and dancing)

HOW DO WE GET OUR NAME AND DATE OR LOGO ONTO THE PRINTS?

You just supply us with the text and or logo thirty days before the event and we will do the rest.

WE ARE HAVING SO MUCH FUN! CAN YOU STAY LONGER?

Why not?! If our schedule allows, we would be happy to continue our service at our standard per/hr rate.